1Who We Are and What This Policy Covers
This Privacy Policy applies to bpexchnet, the online sports betting exchange and gaming platform operated at bpexchnet.ws. When we refer to "bpexchnet", "we", "us", or "our" in this document, we mean the company operating the bpexchnet platform. When we refer to "you" or "your", we mean any individual who registers an account on bpexchnet, visits the bpexchnet website, or interacts with our services in any way.
This Privacy Policy covers all personal data collected through the bpexchnet website, mobile browser interface, customer support channels, and any other touchpoint between you and bpexchnet. It does not cover third-party websites that may be linked from bpexchnet — those operate under their own privacy policies.
By registering an account or using the bpexchnet platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how bpexchnet handles personal data as described here, please do not use the platform. If you have an existing account and wish to close it for privacy reasons, contact our support team and we will assist you.
Plain English: This document explains what bpexchnet does with your personal information. It covers everything from what we collect when you sign up, to how long we keep your records, to how you can ask us to delete them.
2What Data bpexchnet Collects
bpexchnet collects personal data in two ways: information you provide directly when using the platform, and information collected automatically as you interact with the site.
2.1 Information You Provide
| Data Type |
Examples |
When Collected |
| Identity Data |
Full name, date of birth, CNIC number |
Registration / KYC |
| Contact Data |
Pakistani mobile number, email address |
Registration |
| Financial Data |
Easypaisa/JazzCash account number, IBAN for IBFT |
Deposits & Withdrawals |
| Verification Documents |
CNIC scan, proof of address |
Identity Verification |
| Support Communications |
Messages sent to bpexchnet support, chat transcripts |
Customer Support |
2.2 Data Collected Automatically
When you visit or use bpexchnet, certain information is collected automatically. This includes your IP address, device type, browser, operating system, the pages you visit on bpexchnet, how long you spend on those pages, referring URLs, and clickstream data. This data is used to maintain platform security, improve performance, and detect fraudulent behaviour — it is not used to build detailed marketing profiles or sold to advertisers.
2.3 Betting Activity Data
bpexchnet maintains a complete record of all betting activity on your account — including every bet placed, the odds at placement, the stake amount in PKR, the settlement result, and your balance history. This data is necessary for regulatory compliance, dispute resolution, and the integrity of the exchange. It is retained as described in Section 8.
bpexchnet does not collect sensitive categories of personal data such as health information, religious beliefs, or political opinions. The only sensitive data collected is what is necessary for identity verification (CNIC details), which is handled securely and accessed only by authorised personnel.
3How bpexchnet Uses Your Data
bpexchnet uses personal data only for specific, legitimate purposes. We do not use your data in ways you would not reasonably expect from a betting platform. The main purposes are:
- Account management: Creating and maintaining your bpexchnet account, verifying your identity, processing your deposits and withdrawals, and providing customer support.
- Bet processing and settlement: Matching your bets with other users on the exchange, settling markets, and maintaining accurate records of your betting activity and balance.
- Fraud prevention and security: Detecting and preventing fraudulent transactions, multi-accounting, money laundering, and other prohibited conduct as described in our Terms and Conditions.
- Regulatory compliance: Meeting our obligations under applicable anti-money-laundering (AML) and know-your-customer (KYC) regulations, which require us to verify identities and maintain transaction records.
- Responsible gaming: Monitoring betting patterns to identify potential problem gambling behaviour and reaching out to users where our responsible gaming team has concerns about their account activity.
- Platform improvement: Using aggregated, anonymised usage data to identify technical issues, improve the bpexchnet interface, and develop new features that serve Pakistani users better.
- Communications: Sending you account-related notifications (deposit confirmations, withdrawal receipts, bet settlements), service updates, and — where you have opted in — promotional offers from bpexchnet.
What we don't do: bpexchnet does not use your data to build advertising profiles, does not share your data with bookmakers or other betting operators, and does not send marketing communications via SMS or email unless you have specifically opted in to receive them.
4Legal Basis for Processing Your Data
Every time bpexchnet processes your personal data, there is a legal basis for doing so. The main legal bases bpexchnet relies on are:
- Contractual necessity: Most data processing at bpexchnet is necessary to deliver the service you signed up for. Without processing your registration data, payment details, and betting records, bpexchnet simply cannot operate your account.
- Legal obligation: Certain data — particularly identity verification documents and transaction records — must be collected and retained to comply with anti-money-laundering regulations and other applicable legal requirements.
- Legitimate interests: bpexchnet has legitimate interests in fraud prevention, platform security, and improving its service. Data processed for these purposes is always proportionate and does not override your privacy rights.
- Consent: Where bpexchnet processes data for optional purposes — such as sending you promotional offers — this is done only with your explicit consent. You can withdraw consent at any time by updating your account preferences or contacting support.
5When and How bpexchnet Shares Your Data
bpexchnet shares personal data only in the limited circumstances described below. We never sell your data to advertisers, data brokers, or other betting operators.
5.1 Payment Processors
To process your deposits and withdrawals, bpexchnet shares necessary payment information with certified payment processors operating in Pakistan — including but not limited to Easypaisa, JazzCash, NayaPay, SadaPay, and partner banks for IBFT transfers. These processors operate under their own privacy policies and are bound by contractual obligations to bpexchnet regarding data security.
5.2 Identity Verification Services
Where identity verification is required, bpexchnet may share your identification documents with certified KYC verification providers. These providers are used only for the purpose of verifying your identity and are not permitted to use your data for any other purpose.
5.3 Legal and Regulatory Authorities
bpexchnet will share personal data and transaction records with law enforcement, financial intelligence units, or regulatory bodies where required by law. This includes disclosures related to suspected money laundering, fraud, or match-fixing investigations. bpexchnet has no discretion in these disclosures — they are mandatory legal obligations.
5.4 Service Providers
bpexchnet uses third-party service providers for functions such as data hosting, customer support software, and security monitoring. These providers access only the data necessary to perform their specific function, under strict contractual data protection obligations, and are not permitted to use bpexchnet user data independently.
bpexchnet will never share your personal data with other betting operators, sports organisations, or marketing companies without your explicit consent. If you receive unsolicited marketing claiming to be from bpexchnet contacts, it was not authorised by us — please report it to our support team immediately.
6Payment Data and Financial Security
Handling payment data securely is one of bpexchnet's most important responsibilities. Pakistani users trust bpexchnet with their Easypaisa and JazzCash account details, bank account numbers, and card information — and that trust is taken seriously.
bpexchnet does not store your full payment credentials on its own servers. When you add a payment method, the sensitive account or card details are tokenised — replaced with a secure reference that bpexchnet can use to process future transactions without ever holding the raw details. The tokenisation is handled by our certified payment processing partners, not internally by bpexchnet.
All payment transactions on bpexchnet are processed over encrypted connections. Transaction records — amounts, dates, methods, and reference numbers — are retained by bpexchnet for regulatory compliance and dispute resolution purposes, as described in Section 8. These records do not include your full account credentials.
Where bpexchnet is required to verify the source of funds — as part of AML compliance — we may request additional documentation about the origin of a large deposit. This is a standard regulatory requirement and is not specific to any individual user's behaviour.
7Cookies and Tracking Technologies
bpexchnet uses cookies and similar technologies on its website and mobile interface. This section explains what types of cookies are used and what you can do about them.
Essential CookiesRequired
Necessary for bpexchnet to function correctly. They keep you logged in, maintain your session security, remember your bet slip, and ensure the correct currency and language is displayed. These cannot be switched off.
Analytics CookiesOptional
Help bpexchnet understand how users navigate the platform — which pages are visited most, where users drop off, and which features are used most frequently. Data is aggregated and anonymised. Used to improve the platform experience.
Security CookiesRequired
Used to detect fraudulent activity, unusual login patterns, and potential account takeover attempts. These are critical to keeping your bpexchnet account safe and cannot be disabled.
Preference CookiesOptional
Remember your choices on bpexchnet — such as your preferred sport or notification settings — so you don't have to reconfigure them every session. Disabling these means your preferences reset each visit.
You can manage optional cookie preferences through your bpexchnet account settings or by adjusting your browser's cookie settings. Note that disabling certain cookies may affect the functionality of the platform.
8How Long bpexchnet Keeps Your Data
bpexchnet does not retain personal data indefinitely. Retention periods are determined by the purpose for which data was collected and by our legal obligations.
| Data Category |
Retention Period |
Reason |
| Account registration data |
Duration of account + 5 years after closure |
AML / KYC regulatory requirement |
| Transaction records (PKR) |
7 years from transaction date |
Financial record-keeping obligations |
| Betting history |
5 years from bet settlement |
Dispute resolution, integrity monitoring |
| Identity verification documents |
5 years after account closure |
AML regulatory requirement |
| Support communications |
3 years from date of communication |
Quality assurance, dispute evidence |
| Marketing consent records |
Until withdrawn + 1 year |
Consent documentation |
| Session / analytics data |
13 months (anonymised thereafter) |
Platform performance analysis |
After the applicable retention period, data is securely deleted or fully anonymised in a manner that means it can no longer be linked back to any individual.
9Your Privacy Rights
As a bpexchnet user, you have the following rights regarding your personal data. These rights can be exercised by contacting our support team at support@bpexchnet.ws with your account details and the specific right you wish to exercise.
Right to Access
Request a copy of all personal data bpexchnet holds about you, including your account details, betting history, and transaction records.
Right to Rectification
If any of your personal data on bpexchnet is inaccurate or out of date, you have the right to have it corrected. Update simple details via account settings or contact support for more significant corrections.
Right to Erasure
Request deletion of your personal data where bpexchnet no longer has a legal reason to retain it. Note this right is subject to our regulatory retention obligations outlined in Section 8.
Right to Restrict Processing
Ask bpexchnet to limit how your data is used in certain circumstances — for example, while a dispute about accuracy is resolved. Processing will be restricted to storage only until the matter is resolved.
Right to Data Portability
Request your data in a structured, machine-readable format so you can transfer it elsewhere. This applies to data you provided directly to bpexchnet and that is processed on the basis of consent or contract.
Right to Withdraw Consent
Where bpexchnet relies on your consent to process data — such as for marketing communications — you can withdraw that consent at any time without affecting any prior processing.
Response time: bpexchnet will acknowledge privacy rights requests within 72 hours and complete them within 30 days. If a request is complex or high in volume, we may extend this by a further 30 days — in which case we will notify you of the extension and the reason for it.
10Children's Privacy
bpexchnet is strictly for adults. The platform does not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the registration process, and identity verification is used to confirm age where there is any doubt.
If bpexchnet discovers that an account was created by a person under 18, the account will be suspended immediately, all bets voided, and any deposits returned to the depositing payment method (minus any bonuses). The relevant personal data will be deleted in accordance with our data retention policy.
If you are a parent or guardian and believe your child has created a bpexchnet account, please contact support@bpexchnet.ws immediately with details and we will investigate and act without delay.
11Security Measures at bpexchnet
bpexchnet takes data security seriously. The following measures are in place to protect your personal and financial information:
- SSL/TLS encryption on all connections between your browser and bpexchnet servers — look for the padlock in your browser address bar.
- Tokenisation of payment credentials — raw card and wallet details are never stored on bpexchnet systems.
- Access controls — your personal data is only accessible to bpexchnet staff who have a legitimate business need to view it. All access is logged and audited.
- Fraud detection systems — automated monitoring of login attempts, transaction patterns, and account behaviour to detect and block suspicious activity in real time.
- Regular security reviews — bpexchnet's systems are subject to regular internal and third-party security assessments.
- Secure data storage — all data is stored in encrypted form on servers with restricted physical and logical access.
While bpexchnet implements industry-standard security measures, no online platform can guarantee absolute security. You play an important role in keeping your account secure — use a strong, unique password for your bpexchnet account, do not share your login credentials, and contact support immediately if you notice any suspicious activity on your account.
12Updates to This Privacy Policy
bpexchnet may update this Privacy Policy from time to time. Changes may be necessary to reflect new legal requirements, new data processing activities, or improvements to how bpexchnet handles privacy. The "Last Updated" date at the top of this page always shows when the most recent changes were made.
Where changes are material — meaning they significantly affect how bpexchnet uses your data or your rights — bpexchnet will notify registered users via their mobile number or registered email address before the changes take effect, giving you at least 7 days to review the updated policy.
Continued use of bpexchnet after an updated Privacy Policy takes effect constitutes acceptance of the revised terms. If you do not accept the updated policy, you may request account closure before the effective date by contacting our support team.
We recommend checking the bpexchnet Privacy Policy periodically, even when you haven't received a notification. Minor clarifications and formatting updates may be made without a formal notification — the Last Updated date will always reflect the most recent change.
13Contact Us and Complaints
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or want to raise a concern about how bpexchnet has handled your personal information, please get in touch through the channels below. Our support team is Pakistan-based and available 24/7.
If you are not satisfied with how bpexchnet handles your privacy complaint after raising it with our support team, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction. For further information on betting rules and your rights as a user, please also refer to our Terms and Conditions and Responsible Gaming pages.
